ONLINE HEALTH SEARCH ToolKit

ONLINE HEALTH SEARCH ToolKit

A tool kit to help designers and developement teams address concerns and painpoints users have in the various stages of self-diagnosis online searches.

A tool kit to help designers and developement teams address concerns and painpoints users have in the various stages of self-diagnosis online searches.

Card with examples and definitions

Card with examples and definitions

Card with examples and definitions

To tackle each stage of the online search experience.

To tackle each stage of the online search experience.

To tackle each stage of the online search experience.

Brings out possible difficulties that users experience in each stage and offers designers a corresponding approach to resolve such struggle.

Brings out possible difficulties that users experience in each stage and offers designers a corresponding approach to resolve such struggle.

Brings out possible difficulties that users experience in each stage and offers designers a corresponding approach to resolve such struggle.

The intended audience for this toolkit includes designers and development teams working on online health services. It is specifically tailored to assist these professionals in understanding and addressing the complexities of user experiences during online health searches, ensuring the development of more user-friendly and effective health-related products and services.

The intended audience for this toolkit includes designers and development teams working on online health services. It is specifically tailored to assist these professionals in understanding and addressing the complexities of user experiences during online health searches, ensuring the development of more user-friendly and effective health-related products and services.

The intended audience for this toolkit includes designers and development teams working on online health services. It is specifically tailored to assist these professionals in understanding and addressing the complexities of user experiences during online health searches, ensuring the development of more user-friendly and effective health-related products and services.

Reflect

Reflect

Reflect

The process of understanding
their current condition

Search

Search

Search

Input and execute the search action

Filter

Filter

Filter

Explore possible solution,
filtering info.

Look

Look

Look

Scanning through the content

Comprehend

Comprehend

Comprehend

Trying to understand the content

Decide

Decide

Decide

Making the next move or diagnosing one self

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